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Return Policy Please note- It is advisable to read our return policy thoroughly before you shop at Webjacket.com. You will be legally bound by our return policy, when you purchase from our store. At Webjacket.com, our goal is to offer our customers top quality tailor-made jackets. Our dedication, integrity and strong commitment to quality and customer satisfaction enable us to offer our customers a flexible return policy making returns easy, if needed. We at Webjacket.com guarantee you the following: Best Price Guarantee When we say best price, we mean it. If you can find the same quality product for less, simply send us an email. We will match the price and if it holds true, we will give you a 5% extra discount! That’s our promise. Basically, if you don't buy here, we guarantee you overpaid for your item! Superior Quality To deliver you best quality products, we make sure that raw materials used are of the highest quality. We get jackets manufactured in bulk. This enables us to keep the manufacturing cost low and offer you products at the lowest prices. Simply put, unlike others we don’t pass down the manufacturing cost to our customers by charging a high price. We Work With Honesty To establish a long-term and a strong relationship with customers it is imperative to work with honesty and integrity. Therefore when we say genuine leather, it is genuine. And when we say synthetic leather, it is synthetic. Returns Made Easy If you are not completely satisfied with your purchase, then no problem. Return the product to us and order a new product at 70% OFF the regular price plus shipping and handling. NO QUESTIONS ASKED! Color Variation, Size and Material - Understand Important Buying Aspects before Claiming a Return Please keep in mind that with us you purchase custom-made items only. Even if there is no embroidery on your item it is still considered customized because you choose your color combination, size and other options. Since you shop online with us, colors may look different on your computer depending on your screen model, resolution and many other factors. Therefore it is advisable to ask us for a swatch before order placement if you have a specific shade of color in mind. Please do not assume the color you see on your screen will match 100% with the colors of your school or organization logo. In other words, 2 colors may be slightly different. In addition to this, when purchasing at Webjacket.com make sure you select the right size. For every item, we have posted a detailed size chart with measurements. View the size chart properly and then select your size. Don’t just assume. Please DO NOT try to hold us responsible for an item if the color scheme or size slightly varies. Materials used to manufacture a jacket may be different from vendor to vendor. For example the quality of the wool might be thicker or lighter at other vendors and leather alike. So, if you have a pre-determined idea of certain material that you want and expect from us, please feel free to ask for a swatch before order placement. This will give you a good idea of what you will get from us when you purchase. Remember we offer customized products so it is your responsibility to confirm the color, size measurement and material selection at the time of order placement. The following are the conditions to exchange an item: Return within 2 weeks of receiving the item Make sure the item is in original condition and not worn NO REFUND You can order a new item at 70% discount of the original item price plus shipping and handling Return the item at your own expense How to Return Back the Product? To return back the product, email us at sales@webjacket.com. Make sure the email contains the following details: Your sales order number A brief explanation of the reason for your return Once we receive your email with complete details, our customer service representative will review your case and contact you shortly. AGAIN PLEASE NOTE- You will be Legally Bound by Our Return Policy, when you Purchase from Our Store. Now that you know you can shop with peace of mind, start shopping and choose from our products below. Varsity jackets Varsity sweaters (Cardigan) Award letter(s) & Chenille patches Cheerleader zippered hood varsity jackets

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