Please note-
It is advisable to read our return policy thoroughly before you
shop at Webjacket.com. You will be legally bound by our return
policy, when you purchase from our store.
At Webjacket.com, our goal is to offer our
customers top quality tailor-made jackets. Our dedication,
integrity and strong commitment to quality and customer
satisfaction enable us to offer our customers a flexible
return policy making returns easy, if needed.
We at Webjacket.com guarantee you the following:
Best
Price Guarantee
When
we say best price, we mean it. If you can find the same
quality product for less, simply send us an email. We will
match the price and if it holds true, we will give you a
5% extra discount! That’s our promise. Basically, if you don't buy here, we guarantee you overpaid for your item!
Superior Quality
To
deliver you best quality products, we make sure that raw
materials used are of the highest quality. We get jackets
manufactured in bulk. This enables us to keep the
manufacturing cost low and offer you products at the
lowest prices. Simply put, unlike others we don’t pass
down the manufacturing cost to our customers by charging a
high price.
We
Work With Honesty
To
establish a long-term and a strong relationship with
customers it is imperative to work with honesty and
integrity. Therefore when we say genuine leather, it is
genuine. And when we say synthetic leather, it is
synthetic.
Returns Made Easy If
you are not completely satisfied with your purchase,
then no problem. Return the product to us and order a
new product at 70% OFF the regular price plus shipping
and handling. NO QUESTIONS ASKED!
Color
Variation, Size and Material - Understand Important Buying
Aspects before Claiming a Return
Please keep in
mind that with us you purchase custom-made items only. Even if
there is no embroidery on your item it is still considered
customized because you choose your color combination, size and
other options.
Since you shop online with us, colors may look different on your
computer depending on your screen model, resolution and many other
factors. Therefore it is advisable to ask us for a swatch before
order placement if you have a specific shade of color in mind.
Please do not assume the color you see on your screen will match
100% with the colors of your school or organization logo. In other
words, 2 colors may be slightly different.
In addition to this, when purchasing at Webjacket.com make sure
you select the right size. For every item, we have posted a
detailed size chart with measurements. View the size chart
properly and then select your size. Don’t just assume.
Please DO NOT try to hold us responsible for an item if the
color scheme or size slightly varies.
Materials used to manufacture a jacket may be different from
vendor to vendor. For example the quality of the wool might be
thicker or lighter at other vendors and leather alike. So, if you
have a pre-determined idea of certain material that you want and
expect from us, please feel free to ask for a swatch before order
placement. This will give you a good idea of what you will get
from us when you purchase.
Remember we offer customized products so it is your responsibility
to confirm the color, size measurement and material selection at
the time of order placement.
The following are the conditions to exchange an item:
Return within 2 weeks of receiving the item
Make sure the item is in original condition and not worn
NO REFUND
You can order a new item at 70% discount of the original
item price plus shipping and handling
Return the item at your own expense
How to Return
Back the Product?
To return
back the product, email us at sales@webjacket.com. Make sure the
email contains the following details:
Your sales order number
A brief explanation of the reason for your return
Once we receive your email with complete details, our customer
service representative will review your case and contact you
shortly.
AGAIN PLEASE NOTE- You will be Legally Bound by Our
Return Policy, when you Purchase from Our Store.
Now that you know you can shop with peace of mind, start shopping and choose from our products below.